Welcome to Arzaa Global. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully.
General Terms
Arzaa Global provides products and services through its website and physical store. These Terms and Conditions govern all interactions and transactions on our platform. We reserve the right to update or change these Terms at any time, and any such updates will be posted on this page. Continued use of our services after such changes constitutes your acceptance of the revised Terms.
Products and Services
Arzaa Global offers a variety of products for sale, which may include electronics, clothing, accessories, and more. The availability of these products is subject to stock and may be changed at our discretion.
- Product information, including descriptions, images, and pricing, are provided as accurately as possible. However, there may be occasional discrepancies or errors.
- Prices are listed in AED (United Arab Emirates Dirhams) and are subject to change without prior notice.
- All products are subject to availability. We make every effort to ensure that the stock on our website reflects the actual availability in-store and online.
Order and Payment
- Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email does not signify acceptance of your order.
- Payment Methods: Payments can be made through various methods, including credit/debit cards, bank transfers, or any other accepted payment gateways. Transactions will be processed in AED.
- Billing Information: You agree to provide accurate and complete billing information when making a purchase. Arzaa Global reserves the right to refuse or cancel any orders if there are issues with the billing information provided.
Delivery and Shipping
- Shipping Information: Arzaa Global provides delivery services for orders placed online. Delivery times and charges will vary depending on the location and the type of products ordered.
- Delivery Time: While we strive to meet the estimated delivery times, they may be subject to delays due to unforeseen circumstances such as weather, holidays, or courier issues.
- Shipping Address: It is your responsibility to ensure that the shipping address provided is accurate. We are not responsible for delays or non-delivery caused by incorrect information.
Returns and Refunds
Arzaa Global accepts returns and refunds for products within a specified period from the date of purchase, subject to the following conditions:
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- Eligibility for Returns: Items must be unused, unopened, and in their original packaging.
- Refunds: Refunds are processed to the original payment method. Any applicable shipping charges may not be refunded.
- Exemptions: Certain products, including but not limited to personalized or perishable items, may not be eligible for return.
Customer Responsibilities
- You agree to use our website and services responsibly and in accordance with all applicable local laws and regulations in the UAE.
- You are responsible for maintaining the confidentiality of your account information and ensuring that unauthorized access does not occur.
- You agree to promptly notify us of any unauthorized use of your account or security breaches.
Privacy and Data Protection
Arzaa Global respects your privacy and is committed to protecting your personal information. By using our website, you agree to our Privacy Policy, which outlines how your personal data is collected, used, and protected.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Arzaa Global or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
Limitation of Liability
Arzaa Global is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. This includes but is not limited to damages resulting from loss of profits, data, or business opportunities.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of our services will be resolved in the competent courts of the UAE.
Contact Us
If you have any questions or concerns about our Terms and Conditions, please contact us at:
- Email:contact@arzaaglobal.com
- Phone:+971569512285
- Address: Saleh Behzad BLDG Meena Bazaar – Bur Dubai – Al Fahidi – Dubai
Thank you for choosing Arzaa Global !