We aim to provide high-quality products and a smooth shopping experience. If you are not satisfied, please review our return policy below.

Returns Eligibility

  • Returns must be requested within 3–7 days of delivery
  • Item must be unused and in original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Items damaged due to misuse
  • Products with missing accessories
  • Clearance or final sale items

Used Devices

  • Returns are accepted only if the product has a functional issue not disclosed at the time of purchase
  • Minor cosmetic differences are not valid reasons for return

Refund Process

  • Approved refunds will be processed within 5–10 working days
  • Refunds will be issued via original payment method or store credit

Exchange Option

We may offer exchange instead of refund depending on stock availability.

Contact for Returns

📞 +971569512285
📧 contact@arzaaglobal.com