We aim to provide high-quality products and a smooth shopping experience. If you are not satisfied, please review our return policy below.
Returns Eligibility
- Returns must be requested within 3–7 days of delivery
- Item must be unused and in original packaging
- Proof of purchase is required
Non-Returnable Items
- Items damaged due to misuse
- Products with missing accessories
- Clearance or final sale items
Used Devices
- Returns are accepted only if the product has a functional issue not disclosed at the time of purchase
- Minor cosmetic differences are not valid reasons for return
Refund Process
- Approved refunds will be processed within 5–10 working days
- Refunds will be issued via original payment method or store credit
Exchange Option
We may offer exchange instead of refund depending on stock availability.
Contact for Returns
📞 +971569512285
📧 contact@arzaaglobal.com